Some companies just make you want to sign over your entire bank account, right arm, left leg and firstborn. Zappos is one of those companies. A while back, I was sandal shopping for the kiddos and got supremely frustrated trying to separate the open-toed chaff from the covered toe wheat. Stupid school rules. I tweeted Zappos' CEO the suggestion that it would sure be handy to be able to pull up all the sandals that cover tiny little toes with one fell click. @Zappos_service tweeted me back the same day with a cordial thanks for the suggestion. A few days later, @Zappos (Tony Hsieh, CEO of Zappos) followed me and direct messaged me to apologize for the delay (he was traveling) and thank me for the suggestion. Now, as far as I know, they haven't actually incorporated the suggestion. But, I still thought that was some pretty sweet service. Then, yesterday, @zappos tweeted:
I couldn't resist.
I wasn't expecting anything back, so this, from @zappos_service, just tickled me:
So, now that I've decided to trade in limb and offspring for some shoes, let's lookeesee what they've got.